How to Resolve this issue 'Access to this content denied based on report_view ACLs.?

[thirumala goud]

Hello All,

We are getting this error when a user trying to open the scheduled reports attachments and some Excel sheets open but there is no data, it's empty sheets

 "Access to this content denied based on report_view ACLs."

When I checked the report_view acl, it has report_admin.

I have given the report admin role to the user and still the reports are not opening.

Please help me on this requirement

Thanks

Thiru

[thirumala goud]

Hi Swathi,

This is a scheduled report attachment  issue, When the users try to open Excel or pdf sheets, and get this error

Thanks

Thiru

[swathisarang98]

Hi @thirumala goud,

Can you please try Ankur suggestion Run as User for scheduled report as System Administrator

Thank You 

Swathi

[thirumala goud]

Hi Swati,

I tried to change created_by user but we can't change.

Please let me know if there is any way to change the created by the user.

Thanks

Thiru

[swathisarang98 · Accepted solution]

Hi @thirumala goud ,

From configure form layout bring the field "Run as"  in that could you please try changing the user to system administrator ?

Thank You 

Swathi

[Ankur Bawiskar]

@thirumala goud 

Ensure Run as User for scheduled report is System Administrator