i want to restrict the particular user or groups to attachment in incident table

[Gangadhar540-]

i want to restrict the particular user or groups to attachment in incident table

[Community Alums · Accepted solution]

Hi @Gangadhar540- ,

You can refer to this Aticle and follow the steps to create a ACL :

https://www.servicenow.com/community/itsm-articles/make-selected-attachments-invisible-to-non-itil-u...

[Community Alums · Accepted solution]

Hi @Gangadhar540- ,

You can refer to this Aticle and follow the steps to create a ACL :

https://www.servicenow.com/community/itsm-articles/make-selected-attachments-invisible-to-non-itil-u...

[Ankur Bawiskar · Accepted solution]

@Gangadhar540- 

you want to hide attachments for those user/groups?

you can use display business rule and onLoad client script for this and use DOM manipulation to hide the attachment header using this

document.getElementById('header_attachment').style.display = 'none';
document.getElementById('header_attachment_line').style.display = 'none';

If my response helped please mark it correct and close the thread so that it benefits future readers.