I want want to make assigned to as mandatory on the incident form?

Ramu6
Tera Contributor

Hi All, 

We have a requirement that 

              When we  update the Incident State to Active and the Assignment group remains unchanged then we need to Assigned To field is made Mandatory

 

Please help to proceed on this

 

Thanks

Ramu

11 REPLIES 11

dgarad
Giga Sage

Hi @Ramu6 

Create UI Policy as below .

 

dgarad_0-1738044032759.png

 

 

If my answer finds you well, helpful, and related to the question asked. Please mark it as correct and helpful.

Thanks
dgarad

Ramu6
Tera Contributor

hi @dgarad 

Thanks for the response

I tried this already but its making always mandatory

can you share UI policy .

If my answer finds you well, helpful, and related to the question asked. Please mark it as correct and helpful.

Thanks
dgarad

Ramu6
Tera Contributor

Hi @dgarad 

pls find the attachement

Ramu6_0-1738045197714.pngRamu6_1-1738045228857.png