Incident

Bhavani1995
Tera Contributor

‎04-15-2025 02:55 AM

As a change user i want to be able to link multiple changes to a single incident.

output- An incident linked to multiple changes

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2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-15-2025 06:25 AM

Hi @Bhavani1995 

 

You can add the Change Request related list to the Incident form and include multiple changes.

AGLearnNGrow_0-1744723518981.png

 

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Dr. Atul G. - Learn N Grow Together
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Ankur Bawiskar
Tera Patron
Tera Patron

‎04-15-2025 06:59 AM

@Bhavani1995 

Use the approach suggested by Atul.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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