installing a plugin after reinstalled

[Deepika54]

Hi team,

I had installed a plugin called 'task intelligence for itsm' in my dev instance. After that my mistake i have uninstalled it. When i try again to install it i am not able to find it in my plugin list. It is there in my other environment instances but not in my dev instance. Is there any way i can reinstall it in dev. Kindly help

[Dr Atul G- LNG]

Hu @Deepika54 

Please log a Now Support case. or try cache.do and try again.

[AndersBGS]

Hi @Deepika54 

As also started by @Dr Atul G- LNG , please log a case with HI support.

[Tanushree Maiti]

Hi @Deepika54 ,

Prior to log a case , can you go stored app and try to get it from there again for your specific instance.

If its not working, then log a case with your ServiceNow vendor.

[Ehab Pilloor]

Hi @Deepika54,

You can a raise a request/change from HI Portal to install this plugin.

Please Accept this response as Solution if it assisted you with your question & Mark this response as Helpful.

Kind Regards,

Ehab Pilloor