Instead of user system should show in the activities

[Deepika43]

If incident have priority as P1, major incident check box is true and state of the incident is resolved incident task should create with defined short description, description and some other fields. Its working fine but it should not display user name  as like highlighted in screenshot.

Thanks

Deepika

[Hari Prasath]

Hi @Deepika43 ,

You can create a system property called glide.ui.activity.displayname and set the value to false. If you already have this property in place just change the value alone.

Please mark the answer as helpful, if it helped you accordingly.

Thanks,

Hari

[Deepika43]

If  value set to be false it will affect other module right? 

[Anurag Tripathi]

You are probably creating the task ina  business rule, which will run in the user session and so will have the user's name as created by for the task. 

What you need to do is create the task via Async BR, this will run the script in the system session and will have System there in the name.

[Deepika43]

Async BR will not create immediate task after meet the conditions. So, What should I use to create a task with system name