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Resolved! Importing an XML into instance

Hello everyone, Iam currently working on inbound email lab activity in student instance.As per above screenshots, Iam unable to find the email in Inbox. And I had downloaded the xml as they mentioned in notes. Can anyone tell me steps of importing th...

AkhilaP_0-1738505327990.png
Akhila P by Tera Contributor
  • 1467 Views
  • 4 replies
  • 4 helpfuls

Icon colors

  I am trying to change the color of these icons (refer to the attached screenshot) that appear in the list view of a workspace  .Could someone guide me on how to customize their colors?Is there a way to achieve this through theme properties . I have...

MakhanlalM by Tera Contributor
  • 658 Views
  • 4 replies
  • 0 helpfuls

Incident Time worked

Hi all. I have a requirement, I created in the custom table for the dummy data uploaded in the system, we have incident created time and resolved time , need to calculate the worked time, for that I created the time worked field, how to achieve this?...

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MK21 by Tera Contributor
  • 866 Views
  • 12 replies
  • 8 helpfuls