Invalid Access token. Please check your credential alias

Anshul Shrivast
Tera Contributor

When clicking button to start MS Team meeting in service operation workspace getting below error.

 

Invalid Access token. Please check your credential alias

Try to delete oauth token from table but still same issue.

Able to get token directly from credential table but not bale to get from workspace.

Attached screenshot.

1 REPLY 1

YaswanthKurre
Giga Guru

Hi Anshul,

 

Navigate to Notify> Microsoft teams > configuration and  make sure the Microsoft Teams config is configured properly, also validate on your Microsoft team side weather you have the permission to initiate or not.

 

Validate Microsoft teams properties as well.

 

Once above validation is done, delete the existing token and generate a new toke and test it again.

 

Mark this as correct if this resolved your issue.