ITSM MIM Communication templates

AnthonyMull · 3 weeks ago

Hi Community,

can you tell me the best way to configure and use communication templates for Major incident management

who to send to?

What to Send?

How often to Send comms?

If you have a link to a tutorial that would be really helpful

Kind regards

Dr Atul G- LNG · 3 weeks ago

Hi @AnthonyMull

Check this OUT:

https://www.servicenow.com/docs/bundle/zurich-it-service-management/page/product/service-operations-...

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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