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11-11-2025 10:38 PM
Hi Community,
can you tell me the best way to configure and use communication templates for Major incident management
who to send to?
What to Send?
How often to Send comms?
If you have a link to a tutorial that would be really helpful
Kind regards
11-12-2025 04:33 AM
Hi @AnthonyMull
Check this OUT:
https://www.servicenow.com/docs/bundle/zurich-it-service-management/page/product/service-operations-...
