Job for Archiving Rules

[Jose Alan]

Hi

I need to set up an Archiving for all incidents created before a certain day. 

I set up an Archive Rule with that condition, and after clicking on the Run Archive Now option it starts archiving the incidents, but in blocks of 10,000 incidents and then stops archiving (I verified this by checking the Archive Incidents).

So I have had to do this manually for every 10,000 incidents.

Is there any way to set up a job that performs this activity automatically, or what would be an option that would better suits that requirement?

[Peter Bodelier · Accepted solution]

Hi @Jose Alan,

The archiving is done in batches, So you'll see it moving to the next batch each hour.

See this article for more information:

Archiving | General Overview - Support and Troubleshooting (servicenow.com)

[Jose Alan]

Thanks @Peter Bodelier 

It worked!

The only thing I had to do was to enable the Scheduled Job to get the Archive rule to work properly. It was disabled.