Major Incident Management Process

[alona3]

How to maintain the "To" field in the email client template from Major incident?

[PrashantLearnIT]

Hi @alona3 

You can add comma-separated recipients email id in "To" and "CC".

[alona3]

is it possible to add the snow assignment group?

[PrashantLearnIT · Accepted solution]

Hi @alona3 

Only email address can be used, you can use group email also here.

[alona3]

Got it thank you so much.