Make fields read only on the list view

NishaB
Tera Expert

‎01-18-2025 07:31 AM

When on the default list view, the following fields should be present:

Number

Opened

Short Description

Caller

Priority

State

Category

Assignment Group

Assigned To

Updated

Updated By   

 

All fields in the list view are read-only   OR   The following fields are editable by the ITIL role: Short Description, State, Category, Assignment Group, Assigned To

 

How to configure this

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to NishaB

‎01-22-2025 04:57 AM

Hi @NishaB 

 

You can di via ACL also you can do via CS on celledit.

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