Make fields read only on the list view

[NishaB]

When on the default list view, the following fields should be present:

Number

Opened

Short Description

Caller

Priority

State

Category

Assignment Group

Assigned To

Updated

Updated By   

All fields in the list view are read-only   OR   The following fields are editable by the ITIL role: Short Description, State, Category, Assignment Group, Assigned To

How to configure this

[Dr Atul G- LNG]

Hi @NishaB 

You can di via ACL also you can do via CS on celledit.