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3 weeks ago
I want to do a ebonding between two ServiceNow instances.
What i want to achieve is below.
I want to do it through token based when an incident gets created/updated it should also update in the 2nd instance.
Also for this i want to use auth-token instead of basic credentials.
Also i want o use the integration hub and also the json parser available with integration hub as this will a config and i want to reduce the script writing.
I want to build this POC so that it's going to help with my next assignment.
I am not sure from where exactly to start and if anyone can guide me to achieve this.
I am very new to integration hub exploring it.
Happy learning
@Ankur Bawiskar any suggestions?
Solved! Go to Solution.
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3 weeks ago
Hello @Ankur Bawiskar ,
Please find the screenshots to find what i actually did and this is what i need.
Everything works fine i build only one thing it is creating an incident in the target instance but the short description and description is blank.I am also successfully fetching the output with the incident number everything is fine just this bit i am guessing some thing i am doing wrong while sending the request body.
Can you please guide what is wrong here why its is not setting the short_description and description in target instance.
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3 weeks ago
Hello @Debasis Pati ,
I think while passing request body the outputs param is not used and you declare output variable below so the JSONBODY needs to be passed in outputs parm.
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3 weeks ago
Hello @Debasis Pati ,
I had done the same through Outbound REST Message & Scripted RESt Apis,
If you want I can guide and help for this approach..
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3 weeks ago
Thank you @yashkamde ,
But i need to do it using the integration hub actually.
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3 weeks ago
Yes Sure!
Refer this resources, this will help you to implement.
Data integrations from and to ServiceNow Instances - Part 1: Integration Options
ServiceNow Remote Instance Spoke
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3 weeks ago
You can explore on Ebonding Spoke with less scripting
Refer the below link which has the approach with example shared by me.
Integration hub ebonding spoke
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
