Need Help with P1 Incident Notification Configuration

Shiva19
Tera Contributor

‎01-22-2024 12:33 AM

Hi All,

I'm currently working on configuring P1 incident notifications in ServiceNow, and I need to include Teams bridge URL and password details in the notification. 

 

Any help or guidance on how to achieve this or troubleshoot the issue would be greatly appreciated!

 

Thanks in advance.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-22-2024 05:16 AM

Hi @Shiva19 

 

You can add the same in What it wil contain section. 

LearnNGrowAtul_0-1705929415124.png

 

 

or you are using MIM workbench?

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Dr. Atul G. - Learn N Grow Together
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Shiva19
Tera Contributor

‎01-23-2024 08:57 AM

Thanks Atul for your response ... But I'm looking for ServiceNow - Microsoft integration where logged in person can make conference calls from Incident when P1 incident is raised.

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