How Can I create approval notification on my custom table instead of approval table

[Deactivate User]

How can I create approval notification on custom table but when someone click on approve via email it should update approval record to approved help me to create inbound action for this scenario.

[Jaspal Singh]

Hi Gaurav,

Sometime ago I had worked on something that should fit your use case. Check link.

[Deactivate User]

Here the scenario is I have a approval notification on travel and expense table instead of sys_approval table because I want to capture that in my travel case. but when I am clicking on approve than reply email is also getting captured in my current record so out of box approval inbound action is not working so in this case I have to create a inbound action which can take the record from my travel and expense table but update the sys_approval table record

[Dr Atul G- LNG]

Hi @Deactivate User 

https://www.servicenow.com/community/developer-forum/how-to-approve-or-reject-a-record-through-email...

https://www.servicenow.com/community/itsm-articles/approval-emails-in-servicenow/ta-p/2308603

[Deactivate User]

Here the scenario is I have a approval notification on travel and expense table instead of sys_approval table because I want to capture that in my travel case. but when I am clicking on approve than reply email is also getting captured in my current record so out of box approval inbound action is not working so in this case I have to create a inbound action which can take the record from my travel and expense table but update the sys_approval table record