Need to check user group "Role" in UI Policy
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ā05-03-2023 06:32 AM
By using UI policy , i'm going to find the user 'group role . if the group role is itil_admin , will make the field editable for the particular user.
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ā05-04-2023 09:04 PM
This is my result page, I am trying to make one field editable for "itil_admin" based on your solution.
but its not working for me, what I am missing?
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ā05-05-2023 05:33 AM
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ā05-05-2023 05:38 AM
This is working fine. I have just tested it.
In When to apply-
select state is closed
In script
gs.hasrole('itil_admin');
In Actions- select the field you want the ITIL admin to edit and set read only as false.
it will work, i have tested it.
please let me know once you try it.
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ā05-05-2023 06:07 AM
use this
write this
create this
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ā05-05-2023 11:41 PM
@MassSubash @subashds6515 did you try the steps i shared? It will work , i have checked it and it worked for me.
