Need to create check box field automatically, when an incident ticket is raised
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‎08-16-2023 01:51 AM
For P3, P4, P5 incidents create a field proposed problem, and it should be a check box type.
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‎08-16-2023 04:10 AM
Hi @soumya27 can you please elaborate your use case for better understanding!
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‎08-16-2023 04:33 AM
For a P1, P2 incidents a problem ticket should be generated automatically. For P3,P4,P5 incidents create a field Proposed Problem and the field should be of check box type.