Phantom clickable link from a list
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12-16-2024 11:16 AM
I have a user that was complaining about this. But they are clicking on their Core UI dashboard, go to a Incident task list, and that list is empty. But out of habit, they clicked where an incident task should have been. And there is a phantom link that is a clickable link that went to the change_request list. They have cleared cache/cookies, etc. It was only happening on his Edge Browser on one computer. He tired other computers and couldn't reproduce it.
So I tried to impersonate him and try the same thing, i couldn't get it to happen. I tried on a windows/edge combo. I told him looks like a computer/browser issue, nothing i can really do.
But then i was showing a colleague. and i was able to get the same thing to happen on my mac/chrome, and i'm able to find the spot all the time now. It seems the link is like a pixel or two big, so not a lot of space. Below is a shot of it.
Any thoughts around what could be causing this?