PIR SECTION Timeline tab modification(MIM)
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3 weeks ago
Hello All,
In the timeline of inside post incident management report ection i want to have all the below
PIR timeline section
• Created
• Proposed
• Promoted/Rejected
• Actions taken (Under Compose section)
• Flagged work notes
• Resolved
How i can achieve this @Ankur Bawiskar any idea?
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3 weeks ago
screenshots
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Hello @Ankur Bawiskar ,
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3 weeks ago - last edited 3 weeks ago
you want to see those fields data to be included in that report? just like Priority, Source etc?
OR
in the timeline tab?
I think you will have to make some UI builder changes for this with lot of customizations
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
in the timeline it is only showing
Created,promoted,resolved
i want to show the below
PIR timeline section
- Created
- Proposed
- Promoted/Rejected
- Actions taken (Under Compose section)
- Flagged work notes
Resolved
