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PIR SECTION Timeline tab modification(MIM)

Debasis Pati
Kilo Sage

Hello All,
In the timeline of inside post incident management report ection i want to have all the below

PIR timeline section
• Created
• Proposed
• Promoted/Rejected
• Actions taken (Under Compose section)
• Flagged work notes
• Resolved
How i can achieve this @Ankur Bawiskar any idea?

 

8 REPLIES 8

@Debasis Pati 

did you check this?

Configure the timeline events for a Post Incident Report 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Hello @Ankur Bawiskar ,
I have checked that already and those configurations are already there.
image (1).jpg

@Debasis Pati 

not very sure then

you possibly might have to deep dive into UI builder to check this

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron

Hi  

 

https://www.servicenow.com/docs/r/it-service-management/incident-management/asso-new-post-incident-r...

https://www.servicenow.com/docs/r/it-service-management/service-operations-workspace/review-update-p...

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