Predictive Intelligence - Classification framework

Powshika B
Tera Contributor

Hi,

 

I've tried implementing predictive intelligence - Classification framework

Inputs used: short description

Output: Assignment group

 

When I was testing, I used some random short description which is not trained just to look at the output

But still, It is predicting. I've attached the image below.

Why is it working so? Can someone explain the behaviour of Predictive Intelligence?

 

Adding to that, I was not able to see the word corpus field in the classification definition. I've tried configuring it but still I was not able to get that in the form view

1 REPLY 1

TuckerL
Tera Contributor

I'm having a similar issue but I think yours is auto assigning based on the category and sub category. But I too am having an issue where its assigning based on the computer name not the short description.