Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Incident Management forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Client Script vs Flow Designer Flow on Record Producers

I am working on cleaning up our business rules, flows, and client scripts that we are using on our Record Producers. I found that we have several flows that are doing the same thing as our client scripts. The client scripts were created by our manage...

Dan13_0-1672253775327.png Dan13_1-1672253837848.png
Dan13 by Tera Expert
  • 1856 Views
  • 2 replies
  • 2 helpfuls

Resolved! Catalog Item - Assignment Rules

Good afternoon! I have a select box with 3 choices in my Catalog Item. According to what the choice it would be I will assign to different assignment groups. choice 1 - assisnment group 1choice 2 - assingmnt group 2 choice 3 - assingmnt group 3; I wr...

Community Alums by Community Alums  
  • 2495 Views
  • 6 replies
  • 0 helpfuls

Change Banner Image in Native View

I have a requirement to change the banner image from ServiceNow to Customer Logo.  I have done the below changes, Still I'm able to see ServiceNow logo for few seconds.1. Changed the banner image from Basic Configurations.2. Changed the banner image ...

Disable Attachments downloading

Hi I want to disable the option for downloading attachments in incidentsI want to let the user to see the attachments in view mode only and dont let them download the attachments to local folder. Thanks a lot Lior

liorvi by Tera Contributor
  • 1436 Views
  • 1 replies
  • 1 helpfuls

Resolved! Inactive user Records

can you please make sure there are no active/open tasks (not in the strict record-type sense, but incidents, approvals, requests, changes, ...) assigned to deactivated user accounts?1. If there are still active tickets/records assigned to these users...

rabbanis by Tera Contributor
  • 2771 Views
  • 3 replies
  • 1 helpfuls