process flow

balajibatha
Tera Contributor

I have configured, process flow formatter for incident table, by mistake created two new buttons, how to remove one new button, please find the attachment 

2 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @balajibatha 

 

Navigate to  System UI >> Process Flow 

Filter by table.

Modify required filter conditions and it will hide it from the Process flow,Save the changes to the view.

By unchecking the checkbox next to the state, you are hiding it from the process flow formatter for that specific view.

 

https://www.servicenow.com/community/developer-forum/how-to-hide-some-state-of-process-flow/m-p/2164...

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Ankur Bawiskar
Tera Patron
Tera Patron

@balajibatha 

you should be able to Deactivate the extra one by following steps from Atul

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @balajibatha 

 

Navigate to  System UI >> Process Flow 

Filter by table.

Modify required filter conditions and it will hide it from the Process flow,Save the changes to the view.

By unchecking the checkbox next to the state, you are hiding it from the process flow formatter for that specific view.

 

https://www.servicenow.com/community/developer-forum/how-to-hide-some-state-of-process-flow/m-p/2164...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Ankur Bawiskar
Tera Patron
Tera Patron

@balajibatha 

you should be able to Deactivate the extra one by following steps from Atul

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader