How to hide some state of process flow?

[eer biondo]

Hi,

how can I hide the 'submitted' and ' screening' state in process flow if 'U_tag = enhancement' and show it if u_tag = project?

i have tried with ui policy script but don't work

[RaghavSh · Accepted solution]

1.Go to Process flow from application navigator

2. Search By table:

3. open the required record and set the condition for submitted and screening on basis of u_tag

[MrMuhammad]

For hiding states from process flow formatter banner you need to modify UI Macro of this. I have done this for Change Request couple of times.  Make Sure to Inactive the OOB process_flow UI Macro and use insert and stay to create a copy of it and make necessary changes so you do not fall into issues while future upgrades. 

[Jaspal Singh]

Look for System UI >> Process Flow from Applicaton Navigator.

Filter by table.

Modify required filter conditions & it will hide it from the Process flow.

[Kunal Varkhede]

Hi,

For your reference also check below link

https://community.servicenow.com/community?id=community_question&sys_id=cc9747a9db1cdbc01dcaf3231f96...

Thanks,

Kunal