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3 weeks ago
Hi Team,
Regarding change model, we want to change the change model view but when we are try it is showing only two models and all standard changes, I want to show all four models only.
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Change Management
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3 weeks ago
Hi @avinash1289
There are many reasons to hide other options — you can hide the model, but not the model category like Standard, Normal, or Pre-approved. If you create a new one as a fast-entered model, it won’t show up here
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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3 weeks ago
I'm not sure which 4 models you are referring to, but Standard changes are "Preapproved", so those will show up in that tab. You can't create a change as a Standard change without using a pre-approved template, so those will all show in there. The other models will show in the "Models" tab or in the "All" tab.
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3 weeks ago
Hi @avinash1289
There are many reasons to hide other options — you can hide the model, but not the model category like Standard, Normal, or Pre-approved. If you create a new one as a fast-entered model, it won’t show up here
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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