Relationship Changes in the Activity Filter

NishaB
Tera Expert

‎01-25-2025 04:20 AM

Hi, 

 

How to verify that the relationship changes can be shown in the activity filter. I have added the Relationship changes in the Activity filter. But I don't know how to test it? Please help me on this.

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Viraj Hudlikar
Tera Sage

‎01-25-2025 05:24 AM - edited ‎01-25-2025 05:27 AM

Hello @NishaB 

Under activity filter if you have added "Relationship Changes" then great you are on right track. Now to verify this working or not. Let's go on Incident record where there is no child incident is added, lets map a incident as child to record which we have open. Once this is done under activity filter just deselect all activity from filter and just select Relationship Changes and observe change in activity logs. You can see example in below screenshot.

 

VirajHudlikar_0-1737811368742.png


Note: The Relationship Changes activity log does not track the addition of a relationship on cmdb_ci.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0726457

 

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

 

Thanks & Regards
Viraj Hudlikar.

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