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Set the List Views for Request to auto refresh.

Hi All,We have an requirement to Set the List Views for Request to auto refresh. Is it advisable to implement this functionality ? If not, What are the disadvantage of implementing this ?Any help is much appreciated. i tried to Create a UI Action wit...

Madhusudhan6 by Tera Contributor
  • 1483 Views
  • 1 replies
  • 0 helpfuls

Resolved! Show a grouped report in export

Good Morning, Quick question, is there a way to export a list of incident records grouped?  I know we can view them grouped within the application but my manager is requesting it grouped so he can view via email. Thanks, Jewell

jaubert by Tera Guru
  • 1174 Views
  • 3 replies
  • 0 helpfuls

Resolved! Add roles to t1 group and t2 group

As an Incident owner, I want to add below access privileges to the t1 & t2 groups.1) Ability to report on interaction records2) Read-Only access to assignment rules3) Read-only access to incident email logs.4) Read-only access to service level config...

Load the data from excel to ServiceNow

Hi,  I have a list of Business services, Application services, Assignment group as well as users list which i need to upload with ServiceNow on daily basis. How do i get it loaded please? I tried to open business service list view> right click> impor...

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