- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-24-2025 07:22 PM
1.Normal user can export, apply filter conditions on report but can not create report and can not edit existing report and can not create dashboard as well and only give filter conditions and export, not edit dashboard , he can not share report and dashboard
2. admin user can create there report, can share the report, export and edit filter but he can not save existing report he can create new report,dashboard , he can share the report and dashboatds
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-27-2025 12:51 AM
The role provides the capability for the user to perform tasks, as mentioned in the operational role. If you restrict it, it will negatively impact the user experience, so it's better to avoid doing so.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-27-2025 12:52 AM
what's your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-25-2025 12:07 AM
1. Normal user can export, apply filter conditions on a report but can not create a report and can not edit existing reports and can not create a dashboard as well and only give filter conditions and export, not edit dashboard, he can not share the report and dashboard
Atul: What is the definition of the normal user? A user who has a minimum report role or ITIL role can create a new report and add any condition to the filter and also add to the dashboard.
2. The admin user can create their report, share the report, export and edit filter but they can not save existing reports he can create a new report, dashboard , can share the report and dashboards
Atul: Admin can do any things, not sure what is your case here.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-27-2025 12:48 AM
Hello Sir,
Normal user in the sense report_user and admin user in the sense report_admin
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-27-2025 12:51 AM
The role provides the capability for the user to perform tasks, as mentioned in the operational role. If you restrict it, it will negatively impact the user experience, so it's better to avoid doing so.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-27-2025 12:52 AM
what's your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader