Revoke group access based on the incident.

[srinathgtrk]

Hi Everyone,

Group: Incident User Group

If User is not part of any incident (for example user don't have any incident in his bucket) should be removed from above group (Incident User Group).

Thanks,

Srinath Kolipakula

[Samaksh Wani]

Hello @srinathgtrk 

Can you tell on which event it should trigger.

[srinathgtrk]

it will trigger whenever assigned to field changed in incident table.

[Raghav Sharma24]

Share the script, did you pass the sys id of group?

[Raghav Sharma24]

Execute below:

Var grMem  = new GlideRecord('sys_user_grmember');
grMem.addQuery('group.sys_id', ' ' ); // Pass the sys_id of Incident User Group
grMem.query();
while(grMem.next())
{
var inc = new GlideRecord('incident');
inc.query('assigned_to',grMem.user);
inc.query();
if(inc.getRowCount==0)
{
grMem.deleteRecord();
}
}