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These page aren't responding popup while executing Tests in an ATF

mmonisha311
Kilo Contributor

Hi All,

while executing the test case in ATF (Automated test framework) the system gets slow down gives an error These page aren't responding popup 

 
 
 

 

2 REPLIES 2

Naveen20
ServiceNow Employee

Can you check if your catalog item triggers flows or workflows that run synchronously or have approval sub-flows. If the service catalog request kicks off a Flow Designer flow that creates child tasks, generates approvals, or calls integrations, that processing time adds up. Consider whether any of those flows can be made asynchronous or simplified in your test data setup.

Also review your test design. Instead of having the ATF test submit the catalog item and then immediately verify fields on the resulting RITM/SCTASK in the same browser session, consider using Server-side test steps (like "Record Validation" or "Run Server-Side Script") to verify the records were created correctly. These don't rely on the browser UI and won't trigger the unresponsive warning.

Shaqeel
Mega Sage

Hi @mmonisha311 

 

This is not a complex issue. This is sometime due to instance issue.

Just clear the instance cache and run. 

You can try different brawsor.

And keep the client test runner open when the test run.


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Regards

Shaqeel