Hi @surajkorade ,
gsftSubmit() is a client-side function used to submit a form to the server and trigger a UI Action or server-side script.
Its typical signature is:
gsftSubmit(action, formElement, actionName);
- action (first parameter)→ Represents the UI Action object (button/link) that triggered the submission.
- formElement (second parameter) → The actual form DOM element being submitted.
- scriptName (third parameter) → The name of the server-side script/UI Action to execute.
gsftSubmit(null, g_form.getFormElement(), 'server_side_script_name');
The reason is:
- The first parameter (action) is only used internally when a UI Action button is clicked directly. ServiceNow passes the button object automatically in that case.
- When you call gsftSubmit manually (from client scripts, custom logic, or other triggers), you don’t have a UI Action object to pass.
- So you explicitly set it to null to tell ServiceNow: “This isn’t coming from a button click; just run the script by name.”
function closeIncident() {
gsftSubmit(null, g_form.getFormElement(), 'close_incident');
}
Here:
- null → No button object (not triggered by a click).
- g_form.getFormElement() → Submits the current form.
- 'close_incident' → The name of the server-side UI Action script to run.
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If this information proves useful, kindly mark it as helpful or accepted solution.
