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Unable to see change task when i created change request in prod enviornment

kalpanam
Tera Contributor

when I am created change request, I am able to see change task  in dev environment, but   I am not able to see change task in production environment.

 

Could you please give me your valuable suggestions.

 

 

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @kalpanam 

 

Change task getting created based on the flow which has been attached. Please check is the same flow / WF attached in both instance also please check the change properties as well. Might be in change property it has been false. 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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