When P1 Incident is created message should be sent to MS teams of the user.

[poojabomble]

Hi Team,

We have a requirement to send a message on MS teams of one user when P1 or Major Incident is created in ServiceNow. How can this be achieved.

Thanks in advance.

Pooja

[Dr Atul G- LNG]

Hi @poojabomble 

 You can explore teh MS team Graph spoke for same.

[Dr Atul G- LNG]

Hi @poojabomble 

OOTB  Subflow:

https://www.servicenow.com/docs/bundle/zurich-integrate-applications/page/administer/integrationhub-...

[Ankur Bawiskar · Accepted solution]

@poojabomble 

this article will tell you how to configure and handle your requirement

Post Incident record details into Microsoft teams channel 

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