Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

When P1 Incident is created message should be sent to MS teams of the user.

Go to solution
poojabomble
Tera Contributor

11 hours ago

Hi Team,

 

We have a requirement to send a message on MS teams of one user when P1 or Major Incident is created in ServiceNow. How can this be achieved.

 

Thanks in advance.

 

Pooja

0 Helpfuls
  • 140 Views
1 ACCEPTED SOLUTION

Go to solution
Ankur Bawiskar
Tera Patron
Tera Patron

11 hours ago

@poojabomble 

this article will tell you how to configure and handle your requirement

Post Incident record details into Microsoft teams channel 

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

0 Helpfuls
3 REPLIES 3

Go to solution
Dr Atul G- LNG
Tera Patron
Tera Patron

11 hours ago

Hi @poojabomble 

 You can explore teh MS team Graph spoke for same.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Go to solution
Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Dr Atul G- LNG

10 hours ago

Hi @poojabomble 

 

OOTB  Subflow:

 

https://www.servicenow.com/docs/bundle/zurich-integrate-applications/page/administer/integrationhub-...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Go to solution
Ankur Bawiskar
Tera Patron
Tera Patron

11 hours ago

@poojabomble 

this article will tell you how to configure and handle your requirement

Post Incident record details into Microsoft teams channel 

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
0 Helpfuls