when sctask work note updated need to create the incident using flow designer

[Vinod S Patil]

Hello  Everyone

I have requirement when Sc_task's work note updated and if it contains the text ' file creation failed' need to create the incident using flow designer.

I tried it but its not working as expected can you please help me on that and have look at below screen shot.

@Ankur Bawiskar 

[Brad Bowman]

First ensure the string entered in the condition exactly matches what is typed into the work note in your test case (case-sensitive).

[M Iftikhar]

Hi @Vinod S Patil,

Try this:

Thanks & Regards,
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.

[Ankur Bawiskar]

@Vinod S Patil 

is the IF condition getting evaluated as TRUE?

are you comparing the exact TEXT?

If my response helped please mark it correct and close the thread so that it benefits future readers.