Adding Affected user field to the record information in service operations workspace

BHARATH KUMAR 1
Tera Contributor

Hi All,

 

Has anyone tried to add new field like affected user/opened by and brining all the other available below to it in the record information in the incident form. As of now we see only caller. 

 

BHARATHKUMAR1_0-1778597017278.png

 

I want the same tab with 'affected user/opened by'  info.

 

Thanks, in advance. 

1 REPLY 1

BHARATH KUMAR 1
Tera Contributor

@Thomas Bohan

 

just checking if you have any idea.