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'Create new List' Confguration in SOW

SS1510
Tera Expert

Hello,

In SOW , in 'My Lists' section  if i click on 'Create new List' and then add a list - Shared with me and opened by link is automatically added, is there any way to hide it or is it intended. and is there any way we can edit the list that we create as there is no option to edit.

I have attached screenshot. Does anyone has any way to configure this ?

Thank you!

1 ACCEPTED SOLUTION

@SS1510 

we can't edit.

you will have to delete that and create new one as per your personal preference.

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

7 REPLIES 7

Ankur Bawiskar
Tera Patron

@SS1510 

yes this is OOTB behavior and I believe we can partially control this

check this link, it says how to remove Opened by link by doing some UI builder config changes

Service Operations Workspace - My List remove "Shared with me" and "Opened by link" 

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Ankur Bawiskar 

Thank you for you reply. Is there any way we can edit the list that we created ?

@SS1510 

what you want to edit? share screenshot.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Ankur Bawiskar 

The requirement is when we create a list from 'My Lists' we do not have options to edit the list that we created. we only have option 'Save, rename , share , delete'