Details tabs stuck in SOW view for several weeks in Chrome
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05-24-2024 12:05 AM - edited 05-24-2024 12:08 AM
Hello Team,
Details tabs stuck in SOW view for several weeks in Chrome, When I open any incident and work on it, after close the incident, detail tab still showing in the top with no data inside it.
But it is not happen regularly, some it is working fine or sometime not.
Any suggestions or solution that how can I solve this issue. and is this something service-now bug or search engine bug ?
Thanks
Ajay shrivas
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05-24-2024 12:10 AM
Is this only in Chrome? And also always on the same Chrome version?
Report it to NowSupport. They can check if anything is wrong, maybe browser related. And also check to see if all of your plugins are updated to the latest version. UI builder is getting updated regularly. Maybe it's already fixed in a component update.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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03-10-2025 02:15 PM
Any update on this? I just had a user report the same issue
