Email Composer

[Dizy M]

Is there any way to autopopulate the recipients? I tried to follow the steps in creating email client template but it didn't autopopulate.. It only autopopulate the subject in the workspace, it's not showing in workspace

Email Client template

Workspace:

Backend:

[Ankur Bawiskar]

@Dizy M 

this is for which workspace? OOTB or custom one?

Is similar config not working in same workspace for other table?

the Record -> Requested for has email field populated?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dizy M]

Hi @Ankur Bawiskar 

1.This is for Enterprise Asset Management Workspace - OOB. However, I actually created a UX screen for the email to be shown in the workspace. 

2. I tried to create an email client template for sc_request table and it only shows the "To" but in "sc_req_item" it didnt really show both "To" and "Cc" . Yes I double check the users have their emails.

[Ankur Bawiskar]

@Dizy M 

Not really sure as this is a custom component which you created.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dizy M · Accepted solution]

It's working fine now..  I just deleted the Email Client Template that I created and recreate it.. weird but It worked now..