How can i Modify Compose panel in SOW

[Yd0801]

Hi,

I want to customize compse panel in SOW

I want to add field there but not able to find a way to edit compose section

[Ankur Bawiskar]

@Yd0801 

which field you want to add?

OOTB it's meant to show only Journal fields such as Comments/Work notes

This helps agents to quickly add notes/comments to record.

I don't think it's feasible to add any extra field

You should inform customer about this platform limitation and feature and avoid any such requirement.

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Yd0801]

@Ankur Bawiskar ,

i have to add watchlist section in the middle panel,

customer has provided below image to complete the requirement. Do you have idea how to achieve this?