How to hide "Propose Major Incident" button in service operations workspace

mounika7675
Tera Contributor

Hello,

 

How to hide "Propose Major Incident"  button in Service Operations Workspace for Incident Module

 

I am new to workspace.Need assistance please 

 

Also need to understand how to hide "propose Major Incident" button 

 

20260513_181122.jpg

 

 

 

6 REPLIES 6

For Propose Major incident , Navigate to the ui action and find and open "Propose Major incident"

At the bottom there is a ui action called UI Action Visibility

Add an entry to exclude this form SOW 

 

 

-Anurag

Ankur Bawiskar
Tera Patron

@mounika7675 

you can deactivate the form action and it will be hidden from SOW

check below link and solution from Viraj

Need to remove Promote to Major incident options in the three dots in SOW as shown in the snio 

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader