How to open incident form's custom view inside a modal component in ui builder for service operation

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4 weeks ago
I have a declarative action called on Hold and i have created a cutom view in incident table called hold and i have added some releavnt fields on that hold view now i want whenever i click on my on hold declarative action my modal should open the incident form in hold view.
How i can achieve this.
i have already created declarative action and it also successfully opens the modal as well.
I know we can add the form component but it is showing me component is not configured for the form component i use.
Please advise how i should achieve this?
Regards,
Debasis
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4 weeks ago
You have to create an 'on hold' modal for it, so it shows that specific modal.
'Views' are for the core platform. The workspace is, in fact, a view on its own. So calling a view within a view isn't going to work.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

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4 weeks ago
Hey Mark,
What i want replicate is just like resolve declarative action when clicked it opens a view as i have checked.
I want to do the same for on hold button so that whatever the related fields for holding an incident needed I will show them up and will proceed further.
and whatever I will write ui policy that will work for the view.
can you guide me here?
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4 weeks ago
Did you check how the resolve button is getting the fields? Did you specify the client action needed for this (sys_declarative_action_payload_definition)?
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

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4 weeks ago
this is the payload for resolve declarative action and this looks like a generic because i could not find a specific modal for it they might have created some generic functionality for the modals i feel.
I am very new to ui builder so its getting confused for me to achieve this can you please guide me on this?