How to update "Comments and Worknotes" fields colors on incident for Service Operations Workspace

[ashok17]

Please suggest how to achieve the below requirement on Service Operations Workspace.

How to update "Comments and Worknotes" fields colors on incident for Service Operations Workspace as mentioned attached screenshot. 

[Ankur Bawiskar]

@ashok17 

you can update these 2 system properties but it would be changing it everywhere in instance and not for specific table

This won't impact SOW

For SOW check this

Configure journal field tile icons and colors in Configurable Workspace  -> check if this works only 1 table or entire tables

Change the background color of the journal fields in the activity of a form. 

before

After updating blue color for comments in property

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[ashok17]

Hi @Ankur Bawiskar ,

thanks for response , yes have already updated system properties but it's not reflected on Service Operations Workspace. Please suggest.

[Ankur Bawiskar]

@ashok17 

Did you try to clear instance cache using cache.do and then logout and login again?

[ashok17]

Hi @Ankur Bawiskar ,

Yes tried but the color codes not updated on Service Operations workspace view on the incident.