How to update "Comments and Worknotes" fields colors on incident for Service Operations Workspace

ashok17
Tera Contributor

Please suggest how to achieve the below requirement on Service Operations Workspace.

How to update "Comments and Worknotes" fields colors on incident for Service Operations Workspace as mentioned attached screenshot. 

1 REPLY 1

Ankur Bawiskar
Tera Patron

@ashok17 

you can update these 2 system properties but it would be changing it everywhere in instance and not for specific table

This won't impact SOW

For SOW check this

Configure journal field tile icons and colors in Configurable Workspace  -> check if this works only 1 table or entire tables

Change the background color of the journal fields in the activity of a form. 

before

55.png

After updating blue color for comments in property

55.png

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader