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Plugins SOW

Bogdan23
Tera Contributor

3 weeks ago

Hi,

I'm trying to do a gap analysis for a bunch of SOW plugins in order to see which version I need for my upgrade.

These are the plugins:

  1. com.snc.uib.sow_icm
  2. com.snc.uib.sow_incident
  3. com.snc.uib.sow_mim
  4. com.snc.uib.sow_problem
  5. com.snc.uib.sow
  6. com.snc.uib.sow_itsm_container
  7. com.snc.uib.sow_itsm_common

I am in Zurich presently and we'll have to pass to Australia.  We are at the 8.4.0 version and I see in Australia is 9.1.2. So I am trying to choose a minimal future version.

Can someone provide the release notes or the link where I can compare all in between versions?

Thanks

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jonsan09
Tera Sage

3 weeks ago

Your best bet might be to compare version directly from the Store. Service Operations Workspace ITSM Applications: https://store.servicenow.com/store/app/92196b6e1be06a50a85b16db234bcb25

Bogdan23
Tera Contributor

3 weeks ago

Thanks but I already checked the Store and cannot find my plugins, why ServiceNow make so hard to have an inventory with all plugins and the release notes of those?

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