"Record information" column view improvement in SOW

[VinushaN0004809]

"SLAs and timings" block : does not display matching SLA unless clicking on "View all SLAs" link. So we need to display like SLA which is running for incident

"Caller block" : we will like to display both "mobile phone" and "business phone. currently we need to click on the "Contact" button to get these informations for incident

[Ankur Bawiskar]

@VinushaN0004809 

For SLA related check this link

For adding new fields check this link

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