SOW Modal View Usage

kirangottipati9
Tera Contributor

‎06-06-2024 03:16 AM

Hi All,

 

Can anyone tell some information on where we use SOW Modal View in Service Operations Workspace Incident Module?

 

I can see, we have below view and fields added to it, but couldn't find more information on where this view is being used.

 

Could someone provide some information on this please.

kirangottipati9_0-1717668903483.png

 

 

Thank you in Advance.

 

Regards,

Kiran

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4 REPLIES 4

Aniket15
ServiceNow Employee
ServiceNow Employee

‎06-08-2024 09:30 PM

@kirangottipati9  

Hello,

can you go the that view record and confirm if that's not a custom view ? I doubt if its an Out of the box view

 

Thanks

Aniket

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kirangottipati9
Tera Contributor
In response to Aniket15

‎06-10-2024 06:12 AM

Hi @Aniket15 ,

 

Thank you for the reply,

Yes, it is an out of box view available in every instance. But like to know where is this being used.

 

Regards,

Kiran

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kirangottipati9
Tera Contributor
In response to kirangottipati9

‎06-19-2024 10:30 AM

Hi @Ankur Bawiskar,

 

Could you please review and suggest if possible.

 

Regards,

Kiran

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Aman Kumar11
ServiceNow Employee
ServiceNow Employee

‎11-10-2024 09:09 PM

Hello @kirangottipati9,

 

I believe this SOW Modal View in Service Operations Workspace Incident Module is not in use any more.

 

Regards,

Aman Kumar

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