Configuring Custom Tab Visibility in Workspace Based on Caller and Priority
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an hour ago
Use Case
The requirement is to control the visibility of a tab in the Workspace based on the Caller and Priority of the record.
The tab should be visible only when:
- The Caller is Sentinel, and
- The Priority is either P1 or P2.
For all other callers or priorities, the tab should remain hidden.
Step 1: Navigate to UI Builder
Step 2: Select the Required Page Collection
Step 3: Select the Custom Tab
Step 4: Open the Variant Settings
Step 5: Configure the Screen Condition
In the Screen Conditions section, add a script condition.
Use the following script:
(function scriptFunction(params) {
var sentinelCallerSysId =
gs.getProperty('sn_sow_inc.kap.Sentinel.Id');
if (
(params.data.caller_id == sentinelCallerSysId) &&
(
params.data.priority == '1' ||
params.data.priority == '2'
)
) {
return true;
} else {
return false;
}
})(inputProperties);Step 6: Configure Parameter Mapping
The script requires the Caller and Priority values from the current record.
To provide these values to the script, configure the required parameter mapping.
Use the following param mapping:
{
"type": "MAP_CONTAINER",
"container": {
"priority": {
"type": "DATA_OUTPUT_BINDING",
"binding": {
"address": [
"record",
"form",
"fields",
"priority",
"value"
]
}
},
"caller_id": {
"type": "DATA_OUTPUT_BINDING",
"binding": {
"address": [
"record",
"form",
"fields",
"caller_id",
"value"
]
}
}
}
}Step 7: Save the Screen Condition
After adding the script and parameter mapping, save the Screen Conditions configuration.
Make sure that both the script and parameter mapping have been saved successfully.
Step 8: Verify the Tab Visibility
After saving the configuration, open the Workspace and test the tab with different Caller and Priority combinations.
