UI Action in Service Operation Workspace to open record producer to create incident

[learn nv]

Hi All,

we have modified the UI Action 'New' on incident list such that when trying to create a new incident will redirect to record producer in platform.

How can achieve same thing in service operation workspace? If I click on 'New' button on incident list in SOW, I should redirect to record producer.

Thank you in advance.

[Murthy Ch]

Hello @learn nv 

Check this article. It may helps you