UI Action showing in Agent Workspace and not in Service Operation Workspace
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02-27-2024 12:34 AM - edited 02-27-2024 12:35 AM
Hi team,
I have a concern with one UI Action which is displayed in the Agent Workspace and not displayed in Service Operation Workspace. Do you have any idea ?
Thanks a lot
Best regards
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02-27-2024 12:42 AM
Please open UI action,
and check below check box are cheked or not ..
and let me know if not visible I will suggest 2nd way.
Thank you!
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02-27-2024 12:46 AM
Hello @Chandra18 ,
I confirm that both checkbox are checked but still not displaying in Service Operation Workspace
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02-27-2024 12:57 AM
Hi @anas_m,
Was this action shipped OOTB? or is custom?
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02-27-2024 01:15 AM