URL type field is looking differently in the Default forma and in the SOW

[DNC]

Hi All

We have one URL field in the Incident form, that is having an Lock symbol to unlock it and to update the URL and then to lock.

But in the SOW and the Agent workspace, this field is visible as an single line text field and no lock symbol also.

Can you let me know this the OOB behavior or we need check the configuration in my instance.

Thanks
Nagarjuna

[Najmuddin Mohd · Accepted solution]

Hi @DNC ,

Once you fill the URL, you get the Pencil icon instead of Lock Icon.

If the above information helps you, Kindly mark it as Helpful and Accept the solution.
Regards,
Najmuddin.